Maximize Benefits

The consistent quality of our implementation services is the cornerstone of the strong relationship that we forge with each of our clients. Every member of our implementation services staff is dedicated to your success, because helping your organization maximize the benefits of your systems is our overriding goal. Whether you have chose Sage 300 ERP or CRM as your solution, it is worthwhile to note that our implementation specialists have in-depth, hands-on experience and skills with each of those products. While each implementation project that we conduct is tailored to our clients' needs and to the specifics of

our structured methodology

Business Process

Business Process/Workflow Design - Identifying, designing, and documenting best business practices and workflow processes is a critical component in the successful deployment of any system. Once developed, each workflow process is mapped to a series of system functions such as work requests, work orders, or purchase orders. The end result is a set of standard operating procedures (SOPs) that serve as detailed instructions for using the implemented applications as well as training guides for system end-users.

Installation

Hardware/Software Installation - Al-Ebdaa technicians can advice on the required server hardware, operating and database management system software, and client-side software.

Project Planning

Project Planning and Management - Like all implementation projects, the effective implementation of any product requires systematic planning together with active and capable project management. Al-Ebdaa's indepth experience, its proven approach to project management, and its outstanding track record with its clients will help to ensure both the timeliness and success of your solution implementation.

Integration

Integration - Using a variety of tools, our technicians will develop the interfaces between the implemented products and 3 rd party software when feasible. Such as time keeping systems, project planning and control systems, and more. This integration will foster better intracompany communications, provide faster and more accurate financial information, and lower total maintenance management costs.

Data Collection

Data Collection and Conversion - Al-Ebdaa consultants work with every client to determine which data, items…etc, should be included in their deployed system, what the best data collection methodology is, how the information will be structured in the database, and how it will be entered 8 into the system. If data is to be manually collected and entered, we will develop customized data collection forms and oversee the data collection process. Should data exist in legacy systems, our data specialists possess the knowledge and experience to map and convert that data in the shortest amount of time using customized legacy data extraction and uploading tools.

System Configuration

System Configuration - Based on the results of business process and workflow design, Al-Ebdaa will configure the implemented product to ensure that it meets the organization's needs. Configuration activities include but are not limited to screen format changes, setting up validation lists, modifying data field attributes, and setting system use and security options.